Frequently Asked Questions

Our customers are important to us!
How do I determine an accurate price for your services?

Most of our services are measured in square feet. To get the square footage multiply the length by the width of the room or area you want cleaned. This will establish how many square feet you have. Multiply that number by the price per square foot. This will help give you an accurate price. Don’t worry about mistakes, we’ll measure it again when we arrive.

Upholstery cleaning is measured by the linear foot.  Simply measure the length of each section to be cleaned and multiply by the price per linear foot.

Are there other charges not listed?

We sometimes require a set up charge for apartments and condos if we need to use portable equipment. We can typically let you know if this is the case when you call to make the appointment.

Should we have "Scotch Guard" applied when we have the carpet cleaned?

Scotch Guard is a trade mark name for a fabric protector that is used on carpets and upholstery. Most manufacturers suggest that these solutions are added after every professional cleaning.

Can I use fans to hasten the drying process?

If you are going to use fans, set them to blow across the carpeting not directly into them.  Turning on air-conditioning helps to remove moisture from the room and will often help the process.  Alpha Floor Care also uses air-movers when necessary. We can leave one with you for the day if you request it. There may be an additional charge.

How often should we have our carpets cleaned?

Major carpet manufacturers recommend cleaning your carpets at least once a year using a hot water extraction method. In fact, some require that you must clean the carpet professionally every two years or risk voiding the warranty.

Do you have a minimum charge?

Yes, Alpha Floor Care has a minimum charge of $100 per visit after all coupons and discounts.

How long will my carpets take to dry?

Typically carpets should be dry or nearly dry in about 5-6 hours. Different fabrics, application of protectors and post-cleaning deodorizers etc. can affect drying times. If your carpet cleaner is making sufficient extraction passes 5-6 hours should be the norm.

The last time I had my sofa cleaned it was wet for a couple of days. Can you do anything about this?

Usually long drying times are do to over wetting the fabric and/or insufficient extraction. Alpha Floor Care uses a low-moisture upholstery tool that helps prevent over wetting and we always use proper extraction methods. Although different materials dry at different speeds, upholstery could be dry withing a few hours.

Get A FREE Floor Care Quote Today!

To receive a FREE, no obligation floor care quote Call:

(781) 261-1928

We offer all of our services to commercial and residential clients!


 

Residential

Residential floor, carpet and upholstery cleaning. Here are some examples of what we can clean in your home.

  • Kitchen floors
  • Hallways
  • Garage floors
  • Pool decks
  • Patios
  • Furniture
  • And much more!

Commercial

Commercial floor, carpet and upholstery cleaning services. Here are some examples of what we can clean in your business.

  • Tile, stone, brick floors
  • Lobbies, entry areas
  • Offices, hallways
  • Restrooms
  • Kitchen areas
  • Walkways
  • And Much More!

Tile & Grout Cleaning

Floors, Counter-tops, patios, and walkways

Hardwood Floors Cleaning

Wall-to-wall hardwood floors of all types of wood

Carpet Cleaning

Floors, stairs, office space, lobbies, entry ways and more.

Stain and Odor Removal

Floors, furniture, mattresses and pillows.

Upholstery Cleaning

Furniture, couches, sofas, chairs, and pillows.

Special Offers

Our current special promotions.

Commercial & Residential

Floor & Upholstery Cleaning 

To Schedule an Appointment Call: